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Click "Forgot Password" on the login page, enter your registered email address, and check your email for a password reset link. Click the link and create a new password. The link expires in 60 minutes for security. If you don't receive the email, check your spam folder.

To earn a certificate, you must: 1) Complete all course lessons and materials, 2) Pass all quizzes with a minimum score of 70%, 3) Complete the final assessment, 4) Maintain at least 80% attendance for live classes (if applicable). Certificates are automatically generated upon successful completion.

We take privacy seriously. Your data is encrypted using SSL/TLS protocols, stored on secure servers, never sold to third parties, and used only for platform functionality and improving your learning experience. We comply with GDPR and international privacy standards. Read our Privacy Policy for complete details.

Yes, you can upgrade or downgrade your subscription plan at any time from your account settings. Changes to your plan will take effect immediately, and we'll prorate the charges accordingly.

Anyone interested in learning Arabic can use our platform! Whether you're a complete beginner, intermediate learner, or advanced student looking to refine your skills, we have courses and instructors suited to your level. Our platform is designed for individuals, students, professionals, and organizations.

Absolutely! We use industry-standard SSL encryption and PCI-DSS compliant payment processors. We do not store your complete credit card information on our servers. All transactions are processed through secure third-party payment gateways.

Yes, you can update your email address in your account settings under Profile > Account Information. You'll need to verify the new email address before the change takes effect. All future notifications will be sent to the new email.

Yes, our certificates are recognized by educational institutions and employers worldwide. Each certificate includes a unique verification code that can be validated on our website. Certificates show course completion, instructor details, and achievement date.