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Frequently Asked Questions
Find answers to common questions about our Arabic learning platform, courses, services, and support.
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Account
Click "Forgot Password" on the login page, enter your registered email address, and check your email for a password reset link. Click the link and create a new password. The link expires in 60 minutes for security. If you don't receive the email, check your spam folder.
- password
- reset
- account
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Yes, you can update your email address in your account settings under Profile > Account Information. You'll need to verify the new email address before the change takes effect. All future notifications will be sent to the new email.
- change
- account
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To delete your account, go to Settings > Account > Delete Account. You'll be asked to confirm. Note that account deletion is permanent and cannot be undone. All your progress, certificates, and enrollment history will be lost. Active subscriptions should be cancelled first.
- delete
- account
- remove
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